I could use some help

Published on February 17, 2005 By _02 In Personal Computing

Hi, I wen't to download a gif off a web page and noticed that the only save as option I have is bmp. I cannot save as is in gif,jpg or any other format but bmp anymore. Anyone have any ideas. I use to be able to choose my format. Not anymore. Something has happened.

Comments (Page 2)

RedBuzzard

on Feb 17, 2005

clwoods actually you sound like one of your downloaded program files is corrupt. Go to Tools then internet options and then click on cache settings when that window opens click on view objects this will open another window with a list of downloaded program files. Look for any that says corrupt or something similar (anything other than installed means it's not working correctly) delete those files and restart your IE. Should work fine now.

_02

on Feb 17, 2005

Wow! You all are great. Thankyou Jafo, WowFactor, yrag, pictoratus, and Red Buzzard. Now that yrag mentioned the new updates, I believe that is what has done it. I looked in my downloaded files folder as Red Buzzard suggested, and there are no corrupt files. There are, however two files that are unknown. Also my anti virus scan indicates my shell32.dll is changed. It is not a bug or anything, just changed. Hmm. I hate it when stuff starts doing this kid of .... I guess I will just have to learn to live without being able to download animated gifs, and convert bmp's to jpg in paint. All I can say is MS better get their act together. I tried using Firefox, but too many of the webpages I need to access will not work with it. I had to remove it. Again thankyou all for your help. Maybe this will get straightened out, but I won't hold my breath!

_02

on Feb 17, 2005

Red Buzzard, One more thing. Should I get rid of the 2 entries that are listed as unknown?

yrag

on Feb 17, 2005

yes

_02

on Feb 17, 2005

Thanks! yrag

eieio

on Feb 17, 2005

Thanks, yrag. Another tip to add to my possible causes list when running across the 'weird things MS/Windows does'

RedBuzzard

on Feb 17, 2005

The shell32.dll change is normal, apparently everybody that has done the updates has had that particular file changed. As far as the unknown files by all means delete them.

_02

on Feb 17, 2005

Thanks RedBuzzard. I have deleted them, and cleaned everything out, but still only have bmp format for save as. I checked my husbands computer out tonight and he has the options to save as a gif, jpg or bmp like I use to have on mine. Now I feel sure it must be a setting or something that got changed. But where that change is, I have no idea. I really thought up till then it was the last critical updates. Hopefully someone will know what could cause this. I have done everything I know to do. Thanks alot for your help. I really appreciate yours and everyones's help in this perplexing matter.

WebGizmos

on Feb 17, 2005

The same thing happens to me except when I use Firefox.

BluDrgnBoi

on Feb 17, 2005

something else to check when you run into similar problems with this or any other type of picture files is to check settings in your picture editing software to confirm what files are defaulted for it to open/edit because some of them are not able to edit gif's; also, you can go under folder options in control panel and under the file types tab scroll down to gif and see what program is associated with it. there you can set it to a program that you know will allow you to open/edit gif's. hope this helps..

_02

on Feb 19, 2005

Thank's BluDrgnBoi, I have done about everything now. and still no luck. I just have'nt found the changed setting yet I guess. Hopefully I will get it soon.

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